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Chelsea have permanently banned one supporter from Stamford Bridge for the use of racially abusive language and threatening and aggressive behaviour towards Manchester City forward Raheem Sterling.
According to the club, all individuals sanctioned as a result of their investigation were offered the right to appeal and, where applicable, those appeals have been heard.
A club statement read: “While the club respects the decision of the CPS (not to charge the individual with a criminal offence), the question that it had to determine was not whether a criminal offence had been committed, but rather whether the individual acted in breach of the ticketing terms and conditions.
“In this regard, the club operates to the civil standard of proof, which is entirely different to the criminal standard.
“In reaching its decision, the club took into account the denial made by the individual as well as a range of other evidence, including video evidence and evidence from two lip-reading experts – both of whom advised that the individual had used words that are racially abusive.”